Privacy Policy
Welcome to Morpankh of Utkarsha. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you browse or place an order on our website, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Order Details
- Payment Information (processed securely by our payment providers)
- IP Address
- Browser and Device Information
- Website usage data through cookies and analytics
We only collect information that is necessary to provide our products and services.
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders
- Deliver handmade artworks and art prints
- Send order confirmations and shipping updates
- Respond to your inquiries
- Provide customer support
- Improve our website and shopping experience
- Prevent fraudulent transactions
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Payment Information
Payments made on our website are processed securely through trusted payment providers such as:
- Razorpay (for India)
- PayPal (for International Customers)
We do not store your debit card, credit card, banking, or payment credentials on our servers.
4. Shipping Information
To deliver your orders, we share only the necessary shipping information with our logistics partners, including:
- Recipient Name
- Delivery Address
- Contact Number
This information is used solely for order fulfillment and delivery.
5. Cookies
Our website uses cookies to:
- Remember your shopping cart
- Improve website functionality
- Analyze visitor behavior
- Enhance your browsing experience
You may disable cookies through your browser settings, although some features of the website may not function properly.
6. Analytics
We may use website analytics tools such as Google Analytics to understand:
- Website traffic
- Visitor behaviour
- Popular pages
- Device types
- Geographic regions
This information is collected anonymously and helps us improve our services.
7. Custom Artwork & Commissions
If you request a personalised or commissioned artwork, we may collect additional information such as:
- Reference images
- Custom design requirements
- Personalisation details
These materials are used only for creating your requested artwork and are not shared with third parties without your permission.
8. Digital Downloads
Digital artworks purchased from Morpankh of Utkarsha are intended for personal use unless otherwise specified.
Purchased digital files may not be:
- Resold
- Shared publicly
- Redistributed
- Used commercially without written permission
All artwork remains protected by copyright.
9. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of online transmission or storage is completely secure.
10. Third-Party Services
Our website may use trusted third-party services including:
- Payment Gateways
- Shipping Partners
- Website Analytics
- Email Communication Services
These providers have their own privacy policies governing the handling of your information.
11. International Orders
For international shipments, certain customer information may be shared with shipping carriers and customs authorities where required by applicable laws and regulations.
12. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion of your data
- Withdraw consent where applicable
- Contact us regarding privacy concerns
To exercise these rights, please contact us using the details below.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.
The updated version will always be published on this page with the latest revision date.
15. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Morpankh of Utkarsha
📧 Email: morpankhofutkarsha@gmail.com